Shipping Policy

At Vintage Gulley, we take great care in packaging and delivering our handcrafted products to ensure they reach you safely and in perfect condition.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on Sundays or public holidays.
During festive seasons or periods of high demand, processing times may be slightly longer.

Shipping Coverage

We currently ship across India. For international shipping inquiries, please contact us before placing an order.

Delivery Time

Estimated delivery times are:

Metro Cities: 2–5 business days
Other Cities and Towns: 4–8 business days
Remote Areas: 5–10 business days

Delivery times are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, are displayed during checkout.
Free shipping promotions may be offered on selected products or order values from time to time.

Order Tracking

Once your order is dispatched, you will receive a shipping confirmation along with tracking details via email, allowing you to monitor the status of your shipment.

Packaging

Our products are handmade and often delicate in nature. Each item is carefully packed using protective materials to minimize the risk of damage during transit.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with:

Your order number.
Photographs of the product and packaging.
Video of the package received, with our product label, and the product
A brief description of the issue.

Our team will review the matter and arrange for a suitable resolution.

Delivery Delays

While we strive to deliver all orders within the estimated timeframes, delays caused by courier partners, natural events, or circumstances beyond our control may occur. We appreciate your understanding in such situations.

Contact Us

For any shipping-related questions, please contact us:

Vintage Gulley
Email: sales@artcollection.co.in
Website: https://vintagegulley.com