Privacy Policy for VintageGulley (Art Collection)
Effective Date: April 3, 2026
Last Updated: April 3, 2026
Welcome to VintageGulley, operated by Art Collection. We value your trust and are committed to protecting your personal data. This policy explains what information we collect, why we collect it, and your rights under the Digital Personal Data Protection Act.
1. Information We Collect
We only collect the minimum data necessary to process your orders and improve your experience:
- Identity Data: Name, age (to verify you are not a minor).
- Contact Data: Delivery address, email address, and phone number.
- Transaction Data: Details about the handicrafts you purchased and payment confirmation (we do not store your full card/bank details; these are handled by our secure payment gateway).
- Technical Data: IP address and browser type (collected via cookies to ensure website stability).
2. Why We Process Your Data (Purpose)
We use your information strictly for the following:
- Fulfilling Orders: To ship your brass figurines and handicrafts to your doorstep.
- Communication: To send order updates via Email/SMS.
- Legal Compliance: To maintain tax records (GST) and comply with government regulations.
- Marketing (Optional): Only if you explicitly opt-in, we may send you updates about new collections. You can withdraw this consent at any time.
3. Who We Share Data With
We do not sell your data. We only share it with “Data Processors” who help us run our business:
- Logistics Partners: To deliver your items.
- Payment Gateways: To process your transactions securely.
- Cloud Hosting: Our secure servers where website data is stored.
4. Your Rights as a “Data Principal”
Under Indian law, you have the following rights:
- Right to Access: You can ask for a summary of the personal data we hold about you.
- Right to Correction/Erasure: You can ask us to update incorrect data or delete your data once an order is fulfilled (and the legal tax retention period has passed).
- Right to Withdraw Consent: You can stop receiving marketing emails by clicking “Unsubscribe.”
- Right to Grievance Redressal: If you have a complaint, you can contact our Grievance Officer.
5. Data Security
We implement “Reasonable Security Safeguards” to prevent data breaches. This includes SSL encryption for our website and restricted access to our backend databases.
6. Children’s Privacy
We do not knowingly collect data from individuals under the age of 18 without verifiable parental consent. If we discover such data has been collected, we will delete it immediately.
7. Retention of Data
We keep your transaction data for as long as required by Indian Tax Laws (typically 7-8 years). Personal contact data used for marketing is deleted immediately upon your request to unsubscribe.
8. Contact Our Grievance Officer
In compliance with the DPDP Act, if you have any questions or complaints, please contact:
Grievance Officer: Arooti Mehta
Entity Name: Art Collection (VintageGulley)
Address: F2001, Purva Highlands, 19/1 Mallasandra Village, Uttarahalli Hobli, Bengaluru, Karnataka, India – 560190
Email: arooti.mehta@artcollection.co.in
Response Timeline: We will respond to your grievance within 72 hours.